Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with TemplateForge.
Digital Products Only
TemplateForge sells digital Shopify templates and related digital products. We do not sell or ship physical products.
As all products are delivered electronically, no physical shipping is required.
Delivery of Digital Products
After successful payment, customers will receive access to their purchased digital products through:
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A download link on the order confirmation page; and/or
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An email containing download instructions or download links.
Delivery is typically immediate but may take a few minutes depending on payment processing and system performance.
Delayed Delivery
If you do not receive access to your purchased product within a reasonable time after payment:
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Check your spam or junk email folder.
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Verify that the email address used during checkout is correct.
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Contact us for assistance.
Support Email: martinendat@gmail.com
Download Availability
Customers are responsible for downloading and securely storing purchased files after delivery.
We recommend creating a backup copy of all downloaded products.
Technical Issues
If you experience difficulties accessing or downloading your purchased files, please contact our support team at:
We will make reasonable efforts to resolve any delivery-related technical issues.
Incorrect Customer Information
TemplateForge is not responsible for delays or delivery issues resulting from incorrect information provided during checkout, including invalid email addresses.
Changes to This Policy
We reserve the right to modify this Shipping Policy at any time. Any updates will be posted on this page with a revised effective date.
Contact Information
TemplateForge
Website: templateforges.shop
Email: martinendat@gmail.com